— LEGAL

PRIVACY POLICY

Last updated: January 2026

1. INTRODUCTION

Origin Earthworks Ltd. ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our excavation and earthwork services.

2. INFORMATION WE COLLECT

Personal Information: When you contact us for estimates, quotes, or service requests, we collect:

Full name
Phone number
Email address
Property/service address
Project details and service requirements

Automatically Collected Information: When you visit our website, we may collect:

Browser type and version
Operating system
IP address (anonymized)
Pages visited and time spent
Referring website

3. HOW WE USE YOUR INFORMATION

We use collected information to:

Respond to service inquiries and provide estimates
Schedule and perform excavation and earthwork services
Communicate project updates and status
Process payments and issue invoices
Improve our services and website experience
Comply with legal and regulatory requirements

4. SHARING OF INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Service Partners: Subcontractors directly involved in your project (only necessary details)
Legal Requirements: When required by law, court order, or governmental authority
Professional Advisors: Lawyers, accountants as needed for legitimate business purposes

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

6. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, typically:

Active client records: Duration of project relationship plus 7 years
Estimate inquiries not converted to projects: 2 years
Website analytics data: Aggregated and anonymized within 26 months

7. YOUR RIGHTS

Under Alberta's Personal Information Protection Act (PIPA), you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Withdraw consent for certain uses of your information
Understand how your information is being used
Lodge a complaint with the Information and Privacy Commissioner of Alberta

To exercise these rights, contact us using the information below.

8. COOKIES & TRACKING

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionalities.

9. SMS & TEXT MESSAGE COMMUNICATIONS

If you provide your mobile phone number through our website forms, by phone, or in person, you consent to receive SMS and MMS text messages from Origin Earthworks Ltd. We use text messaging to communicate with you regarding:

Estimate requests, quotes, and appointment scheduling
Project updates, service notifications, and reminders
Customer support and follow-up inquiries
Marketing and promotional messages (only with your explicit opt-in consent)

How We Use Your Phone Number: Your phone number is used solely for the communication purposes listed above. We do not sell, rent, or share your phone number with third parties for marketing purposes.

Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message. You will receive a single confirmation message confirming your opt-out. No further messages will be sent unless you re-subscribe.

Help: Reply HELP to any message for assistance, or contact us directly at 368-210-1135 or admin@originew.ca.

Message Frequency: The number of messages you receive varies based on your engagement with us, typically 1–10 messages per month for active projects or inquiries.

Carrier Charges: Message and data rates may apply. Contact your mobile carrier for details on your messaging plan. Origin Earthworks Ltd. is not responsible for carrier charges.

For the full terms governing our SMS communications, please review our Terms & Conditions.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

11. CHILDREN'S PRIVACY

Our services are directed at adults and businesses. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a minor, please contact us immediately.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. CONTACT US

Privacy-related questions or concerns? Contact us:
Origin Earthworks Ltd.
Phone: 368-210-1135
Email: admin@originew.ca
Address: 5110 77 Ave SE, Calgary, AB T2C 2Z2
AB Business License #BL-0042817